Identify weaknesses before they solidify.

Scope of services

The written scope may concern information, handovers, follow-up care, escalation or internal learning processes. The result is a confidential report with comprehensible observations and possibilities for improvement.

Confidentiality and boundaries

A review is not a certification, not a positive preliminary decision for a certificate and not a guarantee of legal or medical freedom from error. Personal treatment data is not part of a general request. The documents required and permissible for a commissioned review will be determined before they are submitted.

The road to review

• Non-binding clarification of questions and process scope.
• Written definition of objective, limits, responsibility, remuneration and confidentiality.
• Agreed document review, interviews and process presentation.
• Confidential report with observations, limitations and opportunities for improvement.

Independence of subsequent examination

Previous advice is recorded as a possible conflict of interest in a subsequent certification application. Review and certification are separate processes.