Reporting and protection principles

Learn how reports are structured, handled confidentially and analysed to support safety learning.

Explore the reporting process

What a report can lead to

The focus is on what can be learned from a process. Reports first undergo a protected review. Incoming reports are not automatically published.

Protected receipt is followed by checks for identifying information, professional assessment and, where necessary, further analysis. An anonymised learning version may be produced only after separate approval. Some reports are suitable only for aggregate analysis; others cannot be published because identification risks remain.

The procedure

  • Protected receipt and collection of only the necessary data.
  • Check for identifying content and necessary cleanup.
  • Professional assessment, analysis and evaluation of uncertainty.
  • Separate professional and privacy reviews of a learning version.
  • Publication only after documented release.

Without contact information does not automatically mean anonymous

The standard reporting method requires neither name nor email address. Rare events or precise location, time and personal details can still make people recognizable. Incoming content will therefore be protected until the examination is completed.

Please do not name patients or individual doctors and do not submit treatment photos, findings, IDs or other identifying documents.

Not an emergency service

The reporting system is unsuitable for acute medical emergencies and is not staffed as a round-the-clock emergency service. For urgent medical assistance, contact an appropriate medical service or your local emergency number. This form does not replace statutory reporting duties or required communication with the relevant authorities.

Learning and classification

Anonymous learning reportsSafety noticesMethods and limitationsProtected status query
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